High-Volume Outbound Dialing Engine Built for Enterprise Scale
Maximize agent talk-time and protect carrier reputation with automated STIR/SHAKEN A-level attestation, sub-200ms AI predictive dialing, and multi-org governance for 100+ seat sales teams.
Built for Scale: Overcoming the 4 Enterprise Outbound Bottlenecks
Legacy dialers force a choice between call volume and carrier reputation. Unified Dialer eliminates operational friction with automated carrier intelligence and enterprise governance.
Caller ID "Spam Likely" Flagging
Unmonitored call spikes cause major carriers (AT&T, Verizon, T-Mobile) to flag corporate DID pools as "Spam Likely," dropping connection rates below 5%.
Automated DID Health & STIR/SHAKEN A-Level
Real-time number reputation monitoring automatically rests flagged DIDs, replaces pools, and signs 100% of outbound calls with cryptographic A-level attestations.
Excessive Agent Idle Time
Manual dialing and slow answering machine detection (AMD) leave reps waiting 40+ minutes per hour, crippling expensive enterprise seat ROI.
Sub-200ms AI Predictive Dialing Engine
Our neural AMD filters out 98%+ of voicemails instantly, transferring live human pickups to available agents in under 200 milliseconds without telemarketer delay.
Multi-Org Permission Sprawl
Managing hundreds of agents across regional offices, sub-brands, or outsourced call centers creates data leaks and configuration chaos.
Hierarchical Multi-Tenant RBAC Governance
Isolate business units with granular sub-account hierarchies, centralized billing, Okta/Azure AD SSO mapping, and team-isolated campaign controls.
TCPA Class-Action Lawsuit Exposure
Calling non-consented numbers or failing to honor National Do Not Call (DNC) lists exposes enterprises to statutory fines up to $1,500 per call.
Real-Time DNC & Human-Initiated Dialing (Click-to-Call)
Automated integration with Federal and Internal DNC databases, coupled with zero-ATDS manual click-to-call modes for strict consent environments.
Architected for Concurrency: Real-Time Telecom Pipeline
Engineered to process tens of thousands of simultaneous outbound channels with zero carrier throttling, instant database sync, and cryptographic call verification.
Bi-Directional CRM Ingestion
Real-time webhook and API stream pulls leads from Salesforce or HubSpot, instantly scoring and prioritizing based on intent triggers.
Latency: < 50ms Sync RateMulti-Carrier LCR & STIR/SHAKEN
Least-Cost Routing dynamically selects optimal tier-1 carriers while automatically appending A-level cryptographic identity tokens.
Attestation: 100% SignedNeural Answering Machine Detect
Sub-200ms audio classification inspects speech patterns to filter out IVRs, ringbacks, and voicemails before routing to rep.
Accuracy: 98.4% ClassificationZero-Latency Agent Routing
Live connections land directly in the rep’s softphone or WebRTC client along with full CRM contextual pop before the user says hello.
Handshake: < 180ms PickupEnterprise Infrastructure SLA & Telecom Performance Benchmarks
Carrier Trust & Compliance Engine: Protecting Brand Reputation
Maintain peak answer rates while guaranteeing strict adherence to TCPA, STIR/SHAKEN, and FTC regulations across all outbound campaigns.
STIR/SHAKEN A-Level Attestation
Cryptographically sign every call with highest-level identity verification directly through tier-1 carriers, preventing false "Spam Likely" tags on legitimate sales calls.
100% Verified IdentityAutomated DID Pool Health & Resting
Continuous telemetry analyzes connection drops per phone number. High-risk DIDs are instantly rotated out and placed into automatic cooling periods.
Real-Time RemediationNational & Internal DNC Scrubbing
Sub-millisecond query checks scrub numbers against federal, state, and custom enterprise Do-Not-Call registries prior to initiating any outbound attempt.
Zero Exposure SafeguardIntelligent Workforce Engine: AI-Powered Dialing & Live Assist
Transform rep productivity with machine-learning algorithms that adjust pacing in real time, eliminate dead air, and surface live objection handling prompts.
Neural Answering Machine Detection (AMD)
Deep-learning audio models analyze speech cadences within the first 100 milliseconds of pickup, achieving 98.4% accuracy in filtering out voicemail systems and automated attendants.
Self-Optimizing Predictive Pacing
Algorithms continuously calculate agent availability, answer rates, and call durations to adjust outbound dialing ratios dynamically—keeping rep talk-time consistently above 45 minutes per hour.
Real-Time Conversation Assist & Battlecards
On-fly speech-to-text listens to prospect objections (e.g., pricing, competitor mentions) and instantly displays recommended counter-arguments directly inside the agent interface.
Automated Post-Call Summarization & CRM Sync
Generative AI writes concise call transcripts, key takeaways, and action items directly into Salesforce, HubSpot, or custom CRMs, eliminating manual post-call notes.
Enterprise AI Dialing Impact Benchmark
Measured across 50,000+ enterprise sales reps switching from traditional legacy dialer systems.
Enterprise Multi-Tenant Governance & Security Framework
Consolidate complex global sales operations under a single administrative umbrella while enforcing strict sub-organization isolation, centralized billing, and enterprise SSO.
120 Reps | Custom DID Pool | Dedicated Campaign Rules
85 Reps | Local Regional Carrier Routes | Separate DNC
200 Reps | Masked Lead Data | Real-Time Audit Monitoring
SAML 2.0 / Single Sign-On (SSO) & SCIM
Seamlessly integrate with Okta, Azure AD (Microsoft Entra ID), Ping Identity, or OneLogin. Automatically provision and deprovision rep seats via SCIM 2.0.
Granular Role-Based Access Control (RBAC)
Define custom permissions down to campaign export rights, call recording access, live whisper-coaching authorization, and DID configuration controls.
Centralized Billing & Resource Allocation
Manage minute pools, DID allocations, and seat licenses across all child organizations from a unified parent finance dashboard.
Enterprise Multi-Tenant Governance & Security Framework
Consolidate complex global sales operations under a single administrative umbrella while enforcing strict sub-organization isolation, centralized billing, and enterprise SSO.
120 Reps | Custom DID Pool | Dedicated Campaign Rules
85 Reps | Local Regional Carrier Routes | Separate DNC
200 Reps | Masked Lead Data | Real-Time Audit Monitoring
SAML 2.0 / Single Sign-On (SSO) & SCIM
Seamlessly integrate with Okta, Azure AD (Microsoft Entra ID), Ping Identity, or OneLogin. Automatically provision and deprovision rep seats via SCIM 2.0.
Granular Role-Based Access Control (RBAC)
Define custom permissions down to campaign export rights, call recording access, live whisper-coaching authorization, and DID configuration controls.
Centralized Billing & Resource Allocation
Manage minute pools, DID allocations, and seat licenses across all child organizations from a unified parent finance dashboard.
Seamless Ecosystem Sync: Deep Integrations for Tech Stacks
Eliminate data silos with native bi-directional CRM syncing, real-time event webhooks, and direct telemetry streaming into your data warehouse.
Enterprise CRM Ecosystem
Bi-directional lead, contact, and call activity syncing with automatic lead routing, status updates, and custom field mapping.
Sales Engagement & Cadence
Trigger automated dialer lists directly from sequence steps, returning call dispositions, recording links, and rep metrics instantly.
Data Warehousing & Telemetry
Stream raw call event logs, SIP signaling data, and rep performance telemetry directly to your centralized analytics stack.
Custom Enterprise Stack or Proprietary In-House CRM?
Leverage our REST API, WebSocket streams, and GraphQL endpoints engineered for sub-50ms data transfers and high-concurrency ingestion.
The Economic Impact: Enterprise ROI & Capital Efficiency
Unified Dialer transforms contact centers from cost centers into high-efficiency revenue engines by eliminating agent idle time and maximizing list penetration.
Talk-Time Multiplier
By utilizing sub-200ms AI predictive dialing, organizations increase agent active conversation time from 15 minutes to over 45 minutes per hour.
Cost Per Acquisition (CPA)
Automated carrier reputation management and STIR/SHAKEN attestation prevent blocked calls, extracting up to 40% more booked meetings from the same lead list.
Average Payback Period
With zero on-premise hardware and instant cloud provisioning, enterprise deployments typically achieve complete software ROI within the first 90 days.
"Moving our 400-seat global SDR team to Unified Dialer completely eliminated our 'Spam Likely' crisis. We reclaimed over 12,000 hours of wasted agent dial time in the first quarter alone."
Deploy Enterprise-Grade Dialing Infrastructure with Zero Friction
Our dedicated engineering team partners with your Revenue Operations and IT leadership to ensure seamless CRM migration, carrier attestation, and rep onboarding.
Architecture & Security Review
SAML/SSO mapping, custom RBAC definition, and SOC 2 / HIPAA compliance sign-off with your CISO.
CRM & Carrier Setup
Bi-directional Salesforce/Dynamics synchronization, DID provisioning, and A2P 10DLC / STIR SHAKEN registration.
Pilot Rep Onboarding
Live agent coaching setup, AI answering machine model tuning, and side-by-side manager training.
Global Rollout & SLA
Full seat deployment, active 24/7 dedicated Slack channel support, and 99.99% uptime guarantee activation.